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ask: online

We use leading edge research software, and have access to 4.2m pre-profiled Consumers which enables us to be able to offer our clients a value-added on-line research package which delivers timely consumer insight, cost-effectively.

On-line research services include:

• Pre & post ad tracking.
• Concept testing.
• Omnibus.
• Top ups.
• Bespoke research.
• Online consultations.
• E-research.

ask: 360°

A tailored online relationship review and assessment designed to help clients, suppliers, employees and agencies to understand, monitor and track their key relationships.

• 360° 'honeymoon' feedback in the early stages.
• 360° feedback as to how their relationship is progressing.
• 360° feedback on individuals 'expectations'.
• 360° relationship outcomes.

Using a simple, easy to complete, two-way approach, the ask 360° review is designed to provide qualified insight into relationships. The emphasis is on highlighting key improvement areas from both perspectives to ensure the relationship is on-track, meets expectations, and matures.

Benefits of ask 360°

1. Identification of any potential issues and areas for further development.
2. Benchmark feedback on the same trends and topics and understanding any gaps and immediate issues.
3. Benchmark differences and trends between individual staff feedback and understanding any differences and trends between individual staff feedback and understanding any differences in perceptions within the client team and agency team.
4. Recommend appropriate next steps and development plan.
5. Annually, ask insight will be able to use the responses to produce a 'trends and analysis' report, using all participating results, to add significant insights and comparisons:
   1. Comparing results to other clients and agencies.
   2. Comparing results to their corresponding trends in the future using the ongoing review approach plus ask insight ongoing research findings into client and agency relationships.